Results tagged “customerservice”

Yesterday, we mentioned PhillyCarShare's new rate plan, which would eliminate the Basic Freedom unpaid membership and switch all subscribers over to their $15 monthly "Philadelphia Plan." We were finally able to get a hold of (a very honest) somebody in member services today, and here's the scoop:

Dear PhillyCarShare: I love you. I do. And I extol your virtues to anyone who asks. You're socially responsible. Your customer service is second-to-none. You sponsor events throughout the city. You've got these guys. What's not to love? Perhaps some of your customers. The kind who don't really know how to drive all that well and end up banging up one of your cars but not reporting it. The kind who leave the cars...

On Friday, I mentioned the great experience I recently had at Giwa. The folks at Giwa make great Korean food, but beyond that, they've mastered a skill that few people, in customer service or otherwise, seem to have: humility.

My last interview was last Friday. It was short and sweet and I thought it went well. And you know what, I bet the interviewer thought it went well, too. So I called her up today to touch base and get some idea of whether or not I should still be searching in Hardcore mode or take it down a notch or two, maybe to Average mode.

A steaming hot pile of our favorite things from around the internets.

As if paying nearly 30 - 50% more for to heat our hovels this year isn't bad enough, now Comcast has to get in on the act. Comcast has announced that it will raise cable rates by 6% on average nationwide, twice the rate of inflation.

SEPTA has announced its 'Plan B' in case the Transport Workers Union (TWU) Local 234 and United Transportation Union Local 1594 decide to strike on October 31. The SEPTA website instructs riders to be on the look out for "brochures, leaflets and special schedules" available shortly at stations and customer service locations. You can also see what's what on the SEPTA website.

As if we all weren't bemoaning high gas prices and the new Bankruptcy Abuse Prevention and Consumer Protection Act that requires credit card companies to double your minimum payment by the end of the year, now there's something new and exciting guaranteed to ensure you are forced to eat ramen noodles and huddle around your stove for warmth all Winter: PGW intends to raise their rates. A lot.