Phillyist: Return to Sender: Mechanations

phillybits

Mon, 07 Jul 2008 17:36:12 -0500

I remember reading this and I just came back across this and read it again. Sorry to hear you had that experience. I used to work right around the corner from there and that's the prevalent attitude in that part of town. It's ultimately why I left the restaurant industry.

PaulBrown

Tue, 24 Jun 2008 00:02:02 -0500

Jillian, My name is Paul Brown and I'm the general manager of National Mechanics. In reading your recap of the evening, I am very much upset and incensed that this was your experience with us. Steps have been taken so that this never happens again. I apologize that you were treated in this way by the door person. I hope this experience hasn't soured you on us completely. Hoping there's a next time you come in, please ask for me. I'd like to give to you and your guests a true experience with us. -pb

jhill

Mon, 23 Jun 2008 00:27:43 -0500

Ouch, that's awful. I'm one of the owners of National Mechanics and I apologize for your experience. We struggle a lot with these types of events, fearing exactly the type of problems that you encountered. The hand stampers for Faux Pas aren't our employees, but that's no excuse, they're absolutely representing us on First Fridays. I know that it won't change your mind about coming out for Faux Pas, but there will be a change of heart at the front door for the next First Friday. If you do decide to come back, which I hope happens at some point, please let me know. I'd really like to try and make it up to you and your guests.